Useful Resources & Help

Below are a number of resources which may be helpful if you need any additional support. Please click on a heading to get started:

Bereavement Support & Care

Click on any of the following to access the relevant support and information:

Palliative Care

The Palliative Hub 111 Service: a new service that offers advice, guidance and palliative care and provides a gateway to services offering care, support and guidance.

  • Telephone: 111, option 3

Arthur Rank Hospice Charity: supporting people in Cambridgeshire living with an advanced serious illness or other life-limiting condition and those who need end-of-life care

Social Care (Cambridgeshire)

Children & Young People’s Social Care

Adult Social Care / Disability Care

Disabled Parking / Blue Badge Information

Buses and Travel Information

Social & Housing Support

Shelter: for advice on complicated housing issues as well as guides for how to ask the council for help if you’re homeless now or might become homeless in the next 8 weeks

•  Helpline:  0808 800 4444
•  Website:

Streetlink: helping to end rough sleeping by enabling members of the public to connect people sleeping rough with the local services that can support them

•  Helpline: 0300 5000 914
•  Website:

Muslim Women’s Network UK: a national specialist faith and culturally sensitive service that is confidential and non-judgmental, which offers information, support, guidance and referrals

•  Helpline: 0800 999 5786 / 0303 999 5786
•  Email: [email protected]
•  Website:

Disabilities and Accessibility Support

Huntingdon Mencap Society: aims to provide help and support to people with learning disabilities and their families

•  Website:

Disability Rights: offers advice and help sheets on topics such as finding work, getting active and how to stop disability hate crime

•  Website:

Disability Peterborough: a local centre for free confidential and impartial information and advice for physically disabled people, their carers and families

•  Website:

Richmond Fellowship: offers employment support and guidance to people with mild and moderate health issues with specialist employment advice for Autism/Asperger’s patients

•  Website:


LGBT Foundation: a national charity delivering advice, support and information services to lesbian, gay, bisexual and trans (LGBT) communities

• Helpline: 0345 3 30 30 30  
• Click here for their website

The Kite Trust: supports the wellbeing of LGTBQ+ young people in Peterborough and the surrounding areas

•  Helpline: 01223 369508
•  Email: [email protected]
•  Website:

Trans Unite: resource for people in the UK searching for support in the transgender community

• Email: [email protected]
• Website:

Mermaids: supports transgender, nonbinary and gender diverse, children, young people and their families

• Free 24/7 crisis support, text MERMAIDS to 85258
•  Helpline: 08088 010 400
• Website:

Domestic Abuse Support

Cambs & Peterborough Domestic Abuse and Sexual Violence Partnership: made up of key agencies in the county that have a role in preventing, and providing services and support to survivors of, Domestic Abuse and Sexual Violence

• Website:

 Women’s Aid: an organisation working to provide life-saving services in England for women and children

• Tel: 01223 361214 (Cambridge) / 07787 255821 (Peterborough)

• Website: (Cambridge)
• Website: (Peterborough)

Refuge (Fenland/Hunts/Peterborough): supporting those who have experienced violence and abuse, including providing emergency temporary accommodation for women and children

• Tel: 07787 255821
• Website:

Rape Crisis: supports women who may have experienced sexual violence or abuse in all its forms

• Tel: 01223 245888 (Cambridge) / 01733 852578 (Peterborough)
• Website:

Additional support:

•  National Domestic Abuse Helpline (freephone, 24 hours): 0808 2000 247

•  National Association for People Abused in Childhood (NAPAC): 0808 801 0331

•  Men’s Advice Line: 0808 801 0327

•  Age UK Advice Line (elder abuse): 0800 678 1602

•  Galop (LGBT Support): 0800 999 5428

•  Karma Nirvana (forced marriage and HBV): 0800 5999 247

Mental Health Support

For children’s mental health, please see our Families & Children section.

Keep Your Head: provides a central hub of high quality information on mental health and mental health services for both adults and children

•  Website:

SANE: leading UK mental health charity who works to improve the quality of life for anyone affected by mental illness

•  Website:

Samaritans: provides support to those struggling with suicidal or harmful thoughts 24 hours a day, 365 days a year

•  Helpline: 116 123
•  Email: [email protected]
•  Website:

Calm Harm: a free app which can help those worried about self harm and provides tasks to help users resist or manage the urge to self-harm. Available on the App Store or Google Play

•  Website:

Headspace: a popular app which can help you learn mindfulness.  Available on the App Store or Google Play

•  Website:

Cancer Support

Macmillan: a free app which can help those worried about self harm and provides tasks to help users resist or manage the urge to self-harm

•  Helpline: 0808 808 00 00
•  Email: contact-us/ask-macmillan-form.html
•  Website:

Cancer Research: has a nurse information line and gives information about the various cancers

•  Helpline: 0808 800 4040

•  Website:

Work and Cancer: a booklet provided by Macmillan with information about how to get support at work as well as your rights.

Families & Children

Family Lives: Offers a confidential helpline service for emotional support, information, advice and guidance on any aspect of parenting and family life

•  Helpline: 0808 800 2222
•  Email: [email protected]
•  Website:

Hetty’s Hospital: an app which helps reduce anxiety for children in hospitals. Available on the App Store or Google Play

•  Website:

Young Minds: Information and a helpline for parents worrying about the mental health of their child

•  Helpline: 0808 802 5544
•  Website:

NSPCC: helping individuals spot the signs and symptoms of child abuse as well as information as to how to prevent it and report it

•  Helpline: 0808 800 5000
•  Email: [email protected]
•  Website:

Childline: resources and help for children dealing with a variety of issues, such as bullying, friendships, school, sex etc.

•  Helpline: 0800 1111
•  Website:

Contact & Pinpoint: Tailored for families of disabled children, Contact & Pinpoint have information and guidance on a variety of topics such as financial aid, childcare rights  etc.

•  Helpline: 0808 808 3555 (Contact)
•  Websites:  &